Quality Policy
Leyenda Flowers S.A.S.
At Leyenda Flowers S.A.S. (hereinafter, “Leyenda Flowers”), quality is a central pillar of our operations and of our relationship with professional clients in the floral sector. Our quality policy is based on specialization, product consistency, and compliance with agreed specifications.
1. Quality Approach
Leyenda Flowers specializes exclusively in the cultivation and commercialization of emerald hydrangeas, allowing for focused control over production, selection, and export preparation processes.
Quality is understood as the product’s conformity with criteria previously defined and agreed upon with each client, rather than as a generic or subjective concept.
2. Control at Origin
Each stem is evaluated in the field and during the conditioning process, considering criteria such as:
-
Color uniformity
-
Structure and firmness
-
Size and stem length
-
Phytosanitary condition
Selection is carried out in accordance with previously established commercial specifications.
3. Post-Harvest Handling
Leyenda Flowers applies post-harvest handling protocols aimed at preserving the freshness, hydration, and stability of the product throughout the logistics chain, including:
-
Harvesting at the appropriate stage
-
Hydration and conditioning
-
Grading and packing in accordance with export standards
These processes seek to optimize product performance up to the agreed delivery point.
4. Export Preparation
Hydrangeas are packed and labeled consistently, facilitating their identification, handling, and traceability during transport and at destination.
Specific packing and presentation conditions will be defined and agreed with each client according to market, channel, and logistical requirements.
5. Compliance and Communication
Leyenda Flowers maintains open and professional communication with its clients to define specifications, shipping windows, and quality expectations prior to each operation.
Any observation or claim related to quality must be communicated in a timely manner and duly documented in order to allow for proper evaluation.
6. Continuous Improvement
Leyenda Flowers periodically reviews its agricultural and operational processes with the aim of strengthening product consistency, optimizing handling, and adapting to the requirements of international markets.
7. Scope
This Quality Policy applies to all operations of Leyenda Flowers and constitutes a general framework. Specific quality conditions, tolerances, and claims procedures may be established separately in technical datasheets, quotations, or specific commercial agreements.
Technical specifications and specific quality conditions are available upon request.